Privacy Policy

1. Who we are

MagePages is a product brand operated by CHICHUB TECHNOLOGY CO., LIMITED ("we", "us", "our"), with registered office at RM 1603, 16/F, Tung Ning Building, 125-126 Connaught Road Central, Sheung Wan, Hong Kong. We operate the MagePages website and related AI-assisted image and storybook services. This policy explains how we handle personal data when you visit our site, create an account, generate images or storybooks, publish public creations, or contact us.

2. Data we collect

• Account data: email address, name (optional), password hash, authentication session identifiers, and security-related metadata (for example token version on password change).
• Usage and technical data: IP address, user agent, approximate timestamps, and diagnostic information needed to operate, secure, and improve the service.
• Content you submit: prompts, uploaded reference images (including photos used temporarily in the Photo Protagonist and storybook character flows), storybook drafts, per-page instructions, generation parameters, character library snapshots, and outputs produced through the service, as required to fulfill requests and maintain history where your plan includes storage.
• Billing data: if you subscribe or purchase credits, our payment processor handles card details; we receive limited billing metadata (for example subscription status and invoice references) as described in ourTerms of Service.

3. How we use data

We use personal data to:

• Provide, operate, and improve the image studio, storybook flows, character library, queues, billing, and account areas.
• Authenticate users, prevent abuse, enforce rate limits, and protect security.
• Communicate about the service, respond to support requests, and send transactional notices.
• Meet legal obligations and defend legal claims where necessary.

We do not sell your personal information. We may use aggregated or de-identified statistics that cannot reasonably identify you.

4. Legal bases (EEA/UK users)

Where GDPR applies, we rely on one or more of: contract, legitimate interests (security and product improvement), consent where required, and legal obligation.

5. Sharing and subprocessors

We use infrastructure and service providers (for example hosting, database, email, analytics, payment, and AI model providers) who process data on our instructions. They are bound by contractual obligations appropriate to the processing. A current list of categories of subprocessors may be provided on request.

6. International transfers

Your data may be processed in countries other than your own. Where required, we use appropriate safeguards (such as standard contractual clauses) for transfers.

7. Retention

We retain account and billing records as needed to provide the service and comply with law. Generation and storybook content retention depends on your plan and product settings; we may delete or anonymize data when no longer needed. Original photos uploaded through the Photo Protagonist Wizard are kept only temporarily for generation and are deleted when you confirm your stylized portrait or cancel the wizard session.

8. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing, and to data portability. You may also withdraw consent where processing is consent-based. To exercise rights, contact us using the details in theTermsnotice section. You may lodge a complaint with your supervisory authority.

9. Children

The service is not directed to children under 16 (or the age required in your jurisdiction). Do not provide children's data without parental authority as applicable. When you use the Photo Protagonist Wizard, we do not keep the original photo in your account — only the stylized portrait you confirm. You may permanently delete characters and associated images from your account, or delete your entire account to purge stored uploads and character data (subject to legal retention for billing records).

10. Security

We implement technical and organizational measures appropriate to the risk. No method of transmission or storage is 100% secure; use strong passwords and protect your credentials.

11. Changes

We may update this policy. We will post the revised version with a new "Last updated" date and, where required, provide additional notice.